Returns & Exchanges

We want you to love every piece you order from Out & Back, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as your personal style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place your items in the original shipping box or a secure mailer, ensuring all original designer tags and packaging are included.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it securely to the outside of your package.

• 4.
  Drop Off and Track

  Take your package to any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.