Frequently Asked Questions
Everything you need to know about your next style upgrade.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited 2-day shipping for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Out & Back ships to over 50 countries worldwide. International shipping times and fees vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.